Service Philosophy
Stick to a customer-centric approach and prioritize solving customers’ problems.
AcousDoIT Electronics has established multiple service centers worldwide to listen carefully to customer feedback and needs, offering customers 24-hour, non-stop support. For any issues raised by our customers, we will respond within one hour and provide dedicated, one-on-one, on-site services. Ensuring our customers feel secure, confident, and at ease is our unwavering and persistent goal.
Service Hotline
Hello, thank you very much for your care and support!
If you have purchased AcousDoIT electronic products and require technical support and service information, you can contact us via the following methods to get in touch.
Company Address
Unit 2306, No. 50 Chengyi North Avenue, Software Park Phase III, Xiamen Torch High-Tech Zone
Warranty Instructions
AcousDoIT Electronics offers you a variety of service options: “telephone remote support,” “repair-by-mail service,” “package delivery service,” and “on-site service.” You can choose the option that best suits your needs.
door-to-door service
The fault is quite complex. In the event that our technical personnel, in collaboration with relevant personnel from your company, were unable to remotely resolve the issue, our company arranged for professional technical personnel to provide on-site service.
Shipping and repair services
After equipment failure, send the faulty equipment to the AcousDoIT Electronic After sales Center for repair. (Shipping address: Unit 2306-3, No. 50 Chengyi North Street, Software Park Phase III, Torch High tech Zone, Xiamen)
Delivery service
After the equipment malfunctions, our company can send out replacement equipment first. After you receive the replacement equipment, you can send it back to the faulty equipment to ensure the normal operation of your work.
Telephone and network support services
Provide remote technical support through various forms such as telephone, internet, and email.
Service Process
AcousDoIT Electronics offers you a variety of service options: “telephone remote support,” “repair-by-mail service,” “package delivery service,” and “on-site service.” You can choose the option that best suits your needs.
Customer Feedback
Phone communication
On-site handling
Service completed
Phone follow-up
Dedicated to transforming cutting-edge acoustic technologies into industrial-grade solutions, we provide customers with precise and efficient acoustic imaging equipment and services, and continuously optimize source localization algorithms.
About Us
Contact Us
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Sales phone: +86 15659980801
Email: wangxf@acousdoit.com
Address: Unit 2306, No. 50 Chengyi North Avenue, Software Park Phase III, Xiamen Torch High-Tech Zone
Copyright 2025 Xiamen AcousDoIT Electronic Technology Co., Ltd.